Can closeout packages be customized?

Created by pranay dhabarde, Modified on Wed, 20 May at 9:46 AM by pranay dhabarde

Yes, closeout packages can be customized in Closeout Pro.

You can choose which modules to include and adjust module names, so only the required sections are visible in the final package.

Name	Host	Duration	Description
_x_w	closeoutpro.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	closeoutpro.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	closeoutpro.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	closeoutpro.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	closeoutpro.freshdesk.com	2 months	Used for user authentication.
wf_order	closeoutpro.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	closeoutpro.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	closeoutpro.freshdesk.com	Session	Denotes which filter is applied for the tickets list.